Powertrain Auto Service 2325 Crain Hwy
Suite C Bowie, MD 20716 301-249-8395

CODE OF ETHICS

POWERTRAIN AUTO SERVICE

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(16 Reviews)

Brakes, near Bowie, Maryland

I have been a loyal customer of Powertrain of Bowie since I purchased my car from CarMax and learned that they were an approved auto shop for their MaxCare customers. I have found the quality of their work and customer service to be exemplary, starting with the outstanding customer support provided by Jennifer! She is exceptional in every way and a true asset to your organization. You have so much to be proud of in Jennifer in her customer-facing role! She is amazing and you are so fortunate to have her representing your organization with customers!

Lionel Neptune , 04/18/2022

No Problem Going back
Transmission Services

Took my mother's car as she needed a new transmission, The people at Powertrain replaced her transmission with a used transmission, worked to reprogram her on board computer. In addition even though transmission was working well the computer was showing additional electrical issues. The people at Powertrain corrected the issue at no cost to myself and even found they overcharged me and gave me a credit back to my credit card. This is my second time going to Powertrain for a used transmission which is why I had no problem going back a second time.

Chris, 11/18/2019

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Take advantage of these great offers!

Special Discount 5% OFF

For Military, Health Care Professionals, State & Government Employees

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Summer Special $250.00

A/C Check, Replace Coolant, Replace Wiper Blades, Service Battery, Check Tires, Check Hoses

Note: Specialty wiper blades extra. Not To Be Combined With Other Offers.

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Transmission Service $190.99 plus parts

Transmissions cost over $3000. Avoid transmission problems by servicing your transmission while you wait!

Most cars. Specialty fluids extra.Not valid with any other offers.

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NOW OFFERING VEHICLE KEY MAKING SERVICES AND REPROGRAMMING FOR ALL MAKES AND MODELS

Call Us Before Going To The Dealer!

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CODE OF ETHICS

For Military, Health Care Professionals, State & Government Employees

A/C Check, Replace Coolant, Replace Wiper Blades, Service Battery, Check Tires, Check Hoses

Transmissions cost over $3000. Avoid transmission problems by servicing your transmission while you wait!

Call Us Before Going To The Dealer!

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